Welcome to PIXMAN TOURS OPC PRIVATE LIMITED (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.pixmantour.com and all travel and tour booking services offered by us. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

Please read them carefully before booking any package or service.

1. General Information

  • PIXMAN TOURS OPC PRIVATE LIMITED is a registered travel and tour operator offering domestic and international travel packages, hotel bookings, transportation, and related services.
  • By booking a service or tour package through our website, you acknowledge that you have read, understood, and agree to the terms mentioned here.

2. Booking and Payments

  • All bookings must be made through our official website pixmantour.com or via authorized representatives of the company.
  • Full or partial payment (as specified for each package) must be made at the time of booking.
  • Bookings will only be confirmed once payment is successfully received and verified.
  • Prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice.

3. Cancellation and Refunds

  • Cancellations are subject to our Refund and Cancellation Policy, available on our website.
  • Refunds, if applicable, will be credited to the original mode of payment within 5–6 working days after cancellation confirmation.
  • Non-refundable bookings or those made under special offers are not eligible for refunds.

4. Travel Documents and Responsibilities

  • It is the responsibility of the traveler to carry valid identification, passports, visas, and any other required travel documents.
  • We are not responsible for denial of entry, visa rejections, or any loss resulting from non-compliance with travel requirements.

5. Pricing and Inclusions

  • The inclusions and exclusions of each tour package are clearly mentioned on the respective package page.
  • Prices are subject to change based on availability, currency fluctuations, and supplier charges.
  • Government taxes, service charges, and other applicable fees may apply.

6. Third-Party Services

  • Our packages may include services provided by third-party vendors (hotels, airlines, transport operators, etc.).
  • We act only as an intermediary and are not responsible for any act, omission, or default by third-party providers.
  • Any disputes, service issues, or damages arising from third-party services will be governed by their respective policies.

7. Travel Insurance

  • We recommend all travelers to obtain adequate travel insurance to cover unforeseen events such as trip cancellations, medical emergencies, or baggage loss.
  • PIXMAN TOURS OPC PRIVATE LIMITED will not be held liable for any costs incurred due to lack of insurance coverage.

8. Limitation of Liability

  • We strive to ensure that all details provided on our website are accurate. However, we are not liable for typographical errors, inaccuracies, or omissions.
  • We shall not be liable for any indirect, incidental, or consequential losses, including but not limited to personal injury, loss of property, or delays caused by third-party providers or natural events.

9. Force Majeure

  • PIXMAN TOURS OPC PRIVATE LIMITED shall not be held responsible for any delay, change, or cancellation of services due to circumstances beyond our control, including but not limited to natural disasters, strikes, political unrest, or government restrictions.

10. Intellectual Property

  • All content, images, logos, and materials displayed on pixmantour.com are the intellectual property of PIXMAN TOURS OPC PRIVATE LIMITED.
  • Unauthorized copying, reproduction, or distribution of website content is strictly prohibited.

11. Privacy Policy

  • We value your privacy and protect your personal information as described in our Privacy Policy, available on our website.

12. Governing Law and Jurisdiction

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising shall fall under the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

13. Contact Us

For any questions, concerns, or support related to these Terms, please contact:

PIXMAN TOURS OPC PRIVATE LIMITED
Address: 422, 1st Floor, Lake Gardens, LP-107/2/2/0, Kolkata – 700045
Phone: +91 87544 49929
Email: pixmantour@gmail.com
Website: www.pixmantour.com