At PIXMAN TOURS OPC PRIVATE LIMITED (“we,” “our,” or “us”), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.pixmantour.com or use our travel booking services.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you when you interact with our website or book our services:

a. Personal Information

  • Full name
  • Contact details (email address, phone number, address)
  • Payment details (credit/debit card, UPI, or bank transfer information)
  • Identification details (passport, ID proof, etc. for travel bookings)

b. Non-Personal Information

  • Browser type and version
  • Device and operating system information
  • IP address and location data
  • Website usage statistics (pages visited, time spent, etc.)

2. How We Use Your Information

We use your personal information to:

  • Process your travel bookings and payments
  • Send booking confirmations, receipts, and updates
  • Communicate offers, discounts, and promotions (if you opt-in)
  • Improve our website, services, and customer experience
  • Comply with legal obligations and prevent fraudulent activity

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Sharing of Information

We may share limited information with:

  • Service providers (such as hotels, airlines, transport operators) to complete your bookings
  • Payment gateways to process transactions securely
  • Government authorities or regulators, if required by law or for verification purposes

All third parties are bound by confidentiality agreements and data protection standards.

4. Data Security

We take data security seriously.

  • All transactions on our website are protected by SSL (Secure Socket Layer) encryption.
  • Personal information is stored in secure databases with restricted access.
  • We use advanced measures to protect against unauthorized access, alteration, or disclosure of your data.

However, while we strive to protect your data, no online system is 100% secure. Users share information at their own risk.

5. Cookies

Our website uses cookies to enhance user experience and track website performance.

  • Cookies help us remember your preferences and improve our services.
  • You can disable cookies in your browser settings, though some features of the site may not function properly without them.

6. Third-Party Links

Our website may contain links to third-party websites (such as airlines or hotel partners). We are not responsible for the privacy practices or content of these external websites. Please review their respective privacy policies before providing any personal information.

7. Your Rights

You have the right to:

  • Access and review the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications at any time
  • File a complaint if you believe your privacy rights have been violated

For any of the above requests, please email us at pixmantour@gmail.com.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your travel bookings and service obligations
  • Comply with legal, tax, or regulatory requirements
  • Resolve disputes and enforce our agreements

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The latest version will always be available on our website with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

PIXMAN TOURS OPC PRIVATE LIMITED
Address: 422, 1st Floor, Lake Gardens, LP-107/2/2/0, Kolkata – 700045
Phone: +91 87544 49929
Email: pixmantour@gmail.com
Website: www.pixmantour.com